Today’s tough economic climate is driving a surge in first party fraud for many organisations, whilst identify theft, the sophistication of fraudsters and cybercrime are also all on the increase. To make matters worse, preventing fraud is becoming more complex, with the challenges of multi-channel customer engagement, increased regulations and cross-border activity.
This increased complexity is creating unacceptable losses, escalating costs and unhappy customers that together are impacting all areas of the business. To meet these challenges, organisations need a strategic response to tackle fraud throughout the business. And they need it now.
Experian’s fraud experts recommend a continuous cycle of fraud prevention, detection, investigation and improvement, so you can balance risk and revenue while enhancing the customer experience and delivering maximum return on investment.
Experian’s fraud consultants work with organisations to develop a strategic response to fraud, helping to:
Acquiring genuine customers
Defending against first and third party fraud without compromising the customer experience is an ongoing challenge. Whilst the online channel represents a great opportunity to efficiently open new accounts, it also creates rich opportunities for fraud. The anonymity of the Internet makes it difficult to know with certainty who is actually conducting each transaction, and relying on application and identity data alone isn’t enough
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.